Our Customer Terms:Telstra Mobile Section

               The text messaging service for fixed phone services lets you send a short text message to, or receive a short text message from, a compatible fixed phone service (as described in this section).

              A text message to a fixed phone service is delivered in one of 3 ways:

               if sent to a Telstra retail customer, or a Telstra wholesale customer or end-user of a Telstra wholesale customer connected to the Telstra network, with SMS compatible equipment, the message is delivered in text similar to a mobile phone display;

                if sent to a Telstra retail customer, or a Telstra wholesale customer or end-user of a Telstra wholesale customer connected to the Telstra network using a fax machine that is set up to receive faxes at the time the message is delivered, the message is delivered by fax; or

Our Customer Terms:Telstra Mobile Section
Our Customer Terms:Telstra Mobile Section

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           otherwise, the message is delivered by converting text-to-speech which we call a “Talking Text” message.

           You can automatically send a text message to a fixed phone service that is compatible with the text messaging service from your Telstra Mobile service (as described in the Telstra Mobile section of Our Customer Terms), which you acquire directly from us as a retail customer.

             You can automatically receive a from 

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               You can find out more about which fixed phone services are compatible with the text messaging service by asking us.

               You can only send a text message to a full national number that starts with an area code.


               If a recipient of a text message is a Telstra retail customer, or a Telstra wholesale customer or end-user of a Telstra wholesale customer connected to the Telstra network but does not have SMS compatible equipment with their fixed phone service, they can send a preset reply by selecting from a menu.

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